What formats does Zone run on?

Zone runs on both PC / Mac at 64-bit and supports VST, AU and AAX formats. You will need a compatible DAW to launch Zone since it does not offer standalone operation. You will need at least Mac OS 10.10 and Windows 7. 

How do I install and try Zone for free?

Visit the Splice Zone store page for more details.

Where do I find Zone updates and how do I install them?

Existing Audiaire users can visit www.audiaire.com/getzone to download the latest version of Zone.

Splice users can update using the Splice desktop app.

Where do I find technical support?

We'd love to hear from you! Please email us at [email protected].

If you are experiencing technical difficulties, please state your format (PC or Mac), OS and DAW (including version). Where possible please provide screengrabs or WeTransfer links to videos. If software fails to appear in Ableton upon install, please check the following steps, recommended by Ableton

My version of Zone isn't appearing in Ableton. Why?

If Zone fails to appear in Ableton upon install, please check the following steps, recommended by Ableton.

Please check that you have Zone correctly installed. You can see if see if Zone appears in the directories listed under the tab: How do I Uninstall Zone?

Please also check you are running a 64-bit version of Ableton, since Zone will only open in 64-bit DAWs.

How do I uninstall Zone or it's trial?

To Uninstall Zone v1.2 or Above 

If you wish to uninstall Zone you can do so by following the steps below.

Please note: upon removing Zone, all custom presets will be removed and require restoration upon re-installing. Please make a copy of any files that you may wish to use later, as these cannot be recovered. 


To uninstall Zone on Mac, you will need to remove it from the following directories*:

/Users/yourusername/Library/Application Support/ Audiaire/Zone/Library/Audio/Plug-Ins/Components/Zone.component

VST: /Library/Audio/Plug-Ins/VST/Zone.vst

VST3: /Library/Audio/Plug-Ins/VST3/Zone.vst3

For PC

For PC users, you can uninstall Zone by going to your Control Panel > Programs > Uninstall Programmes and selecting Zone. You should also remove all files in the following directory: 


*The Library folder may be hidden. To access, click Finder and select the Go menu. Hold [alt] and Library location will appear under the Go menu.

For Prior Zone Releases (PACE/iLOK Users - Pre v1.2) 

We recommend that you remove your iLok build of Zone as soon as possible to avoid issues, as we will be ceasing iLok support in the coming months. 

Please deactivate your iLok license by launching iLok License Manager, selecting the license and right clicking under Product Name 'Zone' and selecting Deactivate. Then, go to the following locations or in your plugin folders and delete the respective files:

(For Mac OS)




(For PC locations please click here)

Removing previous activations

Select “Account” from the top menu and select “Licenses” on the account page. Click on the plugin name on the licenses page and click remove on any activations you want to delete.

Learn more about Zone's specific functionality
in our concise two part video user guide below: