FAQs

What formats does Zone run on?

Zone runs on both PC / Mac at 64-bit and supports VST, AU and AAX formats. You will need a compatible DAW to launch Zone since it does not offer standalone operation. You will need at least Mac OS 10.10 and Windows 7. 

How do I install and try Zone for free?

You can download a fully featured version of Zone valid for 14 days from install date here. During the trial you will have the option to unlock Zone using a purchased serial number. You will not need to reinstall if you purchase a serial.

YOU DO NOT NEED AN ILOK USB DONGLE. Please install the demo as follows: 

1. If you do not already have it, please download and install the free iLok License Manager which administers licenses to all iLok products (not just Zone).

2. Register for or sign into your free iLok account choosing a username and password.

3. Download, unzip and install the free Zone trial by clicking the link emailed when you registered for the trial. Please check your spam folder if you did not receive a link. 

4. Launch your DAW and open Zone within it. A pop-up will appear asking you to authorise Zone. Click the Try box and enter your iLok user ID/password. You can then choose whether to install the license on your machine or a USB dongle (if you have one). Note the trial can only be actviated once.  Once the trial elapses you will need to purchase a full license (serial number) to continue using Zone.

We have also created a video guide to installation and uninstalling Zone using iLok here

 

 

How much is Zone to purchase?

Zone has special introductory offer pricing of £99/$139 to purchase. Zone can also be purchased through Splice under Rent to Own at just $9.99 per month.

Where do I find technical support?

We'd love to hear from you! Please email us at support@audiaire.com.

If you are experiencing technical difficulties, please state your format (PC or Mac), OS and DAW (including version). Where possible please provide screengrabs or WeTransfer links to videos. This enables us to handle your request much more efficiently.

If Zone fails to appear in Ableton upon install, please check the following steps, recommended by Ableton

 

Can I use Zone without an iLok dongle?

Yes. An iLok dongle is NOT a requirement to use Zone - it is only needed to move your license across mulitple computers. Zone is fully supported by both iLok’s online account and USB dongles (iLok 2+). A free iLok user account alone is suffcient. We recommend users authorise solely with an online account. 

If you wish to use Zone without iLok outright, you can choose Rent to Own via Splice

Do you offer an educational discount?

Yes, Audiaire are proud to support the creators of the future. Please email support@audiaire.com with valid student ID to receive a 20% discount coupon on a full price purchase of Zone. We are happy to discuss a discount on a bulk purchase or larger number of seats.

My version of Zone isn't appearing in Ableton. Why?

If Zone fails to appear in Ableton upon install, please check the following steps, recommended by Ableton.

Please check that you have iLok License Manager correctly installed to administer your license.

Please also check you are running a 64-bit version of Ableton, since Zone will only open in 64-bit DAWs.

Can I submit my Zone patches or make my own commercial banks?

Yes please do! You don’t need our permission to retail Zone patch banks. We’d also love to hear your patches - support@audiaire.com 

 

Will you offer more sound banks in time?

Yes, we are working on the next generation of Zone sounds as we speak. Subscribe or follow our social media for updates. 

How do I uninstall Zone or its trial?

Please deactivate your iLok license by launching iLok License Manager, selecting the license and right clicking under Product Name 'Zone' and selecting Deactivate. Then, go to the following locations or in your plugin folders and delete the respective files:

(For Mac OS)

/Library/Audio/Plug-Ins/VST/Zone.vst 

/Library/Audio/Plug-Ins/VST3/Zone.vst 

/Library/Audio/Plug-Ins/Components/Zone.component

(For PC locations please click here)

Learn more about Zone's specific functionality
in our concise two part video user guide below:

About

Audiaire is a new music creation startup established in 2018 with studios in London and LA. Audiaire is the brainchild of Sharooz Raoofi, founder of Sample Magic, Attack Magazine and Sounds to Sample. With 20+ years of music industry and producer experience, Sharooz has received numerous accolades, having worked with artists such as Moby, Robyn and Craig David, and contributed to creator tools from Apple, Roland, Ableton and Korg.

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